Dog & Cat Vets in Oxford

## Summary Companion Care (Oxford) Ltd trades as **Vets4Pets**, part of the **Vets4Pets** group (the practice website describes it as *locally owned*). The website positions the clinic as a **modern, well‑equipped practice** with in‑house diagnostics and surgical facilities, covering both routine care and more advanced procedures (for example orthopaedics and keyhole surgery). In the latest written reviews available to us, owners repeatedly describe **calm handling of nervous or elderly pets** and **clear explanations at appointments**, including around a cat castration (drop-off/pick-up and questions answered in detail). ## Services Services and facilities mentioned on the practice website include: - **Surgery & anaesthesia:** soft tissue surgery, airway surgery, ear surgery, **cruciate surgery**, **fracture repair**, orthopaedics, **keyhole surgery**, operating theatre - **Dentistry** - **Cancer care:** chemotherapy & cancer treatment - **Cardiology:** echocardiography - **Diagnostics & monitoring:** digital X‑ray, ultrasound, blood pressure monitoring, tonopen (eye pressure testing) - **In-house lab testing:** biochemistry, haematology, electrolyte assessment - **Hospital facilities:** hospital ward, isolation unit, oxygen chamber - **Routine/preventive care:** microchipping, nurse clinic, weight clinic, nutritional advice, prescriptions/medication - **Travel paperwork:** pet passport / animal health certificate - **Exotic pets:** exotic pet care; species handled listed as small animals and reptiles - **Home visits** (listed on the website) - **Separate cat & dog waiting areas** (listed on the website) Emergency care (as stated on the website): - **Out-of-hours emergency care is provided by Abingdon Veterinary Surgery.** Other capability noted in clinic data: - **Veterinary Nurse Training facility** ## People Named in the latest written reviews: - **Hannah** — mentioned for looking after an **elderly rescue dog**, with the owner highlighting a *warm welcome and patience* during appointments. - **Zoe** — mentioned during a **cat castration** visit; described as collecting the cat calmly, **explaining everything in detail**, and **answering every question**. - **Reception team** (not individually named) — repeatedly mentioned around **drop-off and pick-up**, described as friendly and helpful. ## Reviews **Google rating: 4.7 stars from 153 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention staff being **patient and gentle with anxious, nervous, or elderly pets** (examples include an elderly rescue dog and a nervous cat). - **Clear communication** is a recurring point, including staff taking time to explain procedures and answer questions. - Several reviewers describe **long-term use** of the practice (e.g., one owner mentions 8 years) and feeling reassured about their pet’s safety during care. - One review specifically references a **cat castration** visit with positive drop-off/pick-up experience.

## Summary Medivet North Oxford is part of the Medivet group. The practice is described in reviews as clean and organised, with owners mentioning routine preventative care (first puppy check-up, immunisations and microchipping) as well as cats’ medical workups and dental procedures (a “minor operation” on a cat’s teeth). Across multiple recent reviews, people highlight the time the vet takes during appointments and careful handling during tests (including restraining a fractious cat for testing). There is also a conflicting note in the latest reviews: one owner calls it a “money mill” after three visits in a week, while others describe good care and no unnecessary add-ons. ## Services - **Routine puppy care**: first check-up, **immunisations**, and **microchipping** are explicitly mentioned. - **Cat-focused care**: multiple reviews specifically reference cats being treated and worked up for health issues. - **Diagnostics/tests**: owners mention staff performing “some tests” during a cat’s workup. - **Dental procedure**: one owner describes a **minor operation on a cat’s teeth** that was “smoothly arranged”. - **Emergency care** (from the website summary): **24/7 emergency care** is stated, with a nationwide consultation fee for consultations between **7pm and 9am**. ## Pricing - **£130 emergency consultation fee** for consultations between **7pm and 9am** (website summary; described as a nationwide fee). ## People - **Marta (vet surgeon)**: mentioned for being “kind” and “generous with their time” during a cat’s health investigation. - **Stephanie / Stephanie Badino (vet surgeon)**: named in two reviews; one owner says they’d trust her “in any situation,” and another links her to patient, warm handling during a cat’s testing/workup. - **Orla (vet nurse)**: credited alongside the vets for kind, warm handling during tests on a cat who needed firm restraint. - Reception/front-desk staff are specifically mentioned for the “care taken by the receptionist” during a first visit with a puppy. ## Reviews **4.8 stars from 136 reviews.** The latest reviews mainly focus on appointment experience (time spent, friendliness), cleanliness, and how pets were handled during examinations and tests, with one complaint about repeat visits/costs. “Themes below are drawn from the latest written reviews available to us.” - Staff repeatedly described as **kind/friendly**, with **clean premises** mentioned. - **Time and care during consultations** stands out (e.g., a first puppy check-up plus immunisations/microchipping; working through a cat health issue). - **Handling during tests** is called out—one owner notes staff pinning down a cat with claws to complete testing. - **Dental work** is mentioned positively: a cat’s tooth operation was “smoothly arranged” and recovery seemed uneventful. - **Conflicting feedback on costs/visit frequency**: one reviewer alleges the practice is a “money mill” after needing three visits in one week. - Practical downside raised: **very limited parking** (mentioned by one reviewer).

## Summary Beaumont Veterinary Clinic operates under the Beaumont Veterinary Group brand and is set up as a small‑animal practice offering routine care alongside a broad range of in-house diagnostics and procedures (including imaging and an in-house lab). The clinic is also listed as a veterinary nurse training facility, and the website notes Cat Friendly Clinic (Silver) accreditation. From the latest reviews available to us, owners describe two clear sides: several accounts of strong support in urgent and emotionally difficult situations (including handling a cat brought in deceased and arranging an urgent cat appointment with clear explanations), alongside serious complaints about pricing communication (a dental estimate later increasing by about £300) and a dispute over providing replacement pain relief without re-examining the cat. ## Services Based on the clinic website summary and the structured clinic data, services mentioned include: - **Consultations** and routine preventative care: vaccinations, parasite control, microchipping, six‑month health checks - **Surgery** including **neutering**; dentistry is also listed - **Diagnostics**: diagnostic tests and imaging, with facilities noted as **X-ray**, **ultrasound**, and an **in-house laboratory** - **Nurse clinics**, including grooming/nail clipping, anal sac expression, and blood pressure checks - **Pet travel documentation** - **Home visits** - **Species treated** (as listed): dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets - **Advanced/referral-type areas listed on the site**: cardiology, endoscopy, orthopaedic procedures, dermatology, ophthalmology, internal medicine, soft tissue surgery (the site mentions some orthopaedic/referral services being offered via another Beaumont practice) **Emergency care (as stated on the website):** - Emergency support is available during normal opening hours by calling the practice. - Out-of-hours support is provided by a Medivet emergency service with full-time night staff. ## People Named team members referenced in reviews: - **Becca (vet)** – praised by one reviewer for handling an urgent cat appointment, being knowledgeable, and staying patient while the owner was worried. - **Amy** – mentioned for explaining treatment clearly during the same urgent visit. - **Reception team** – specifically credited in one review with knowing “how to deal with emergencies,” and in another review the service is described as excellent from first call through to payment. ## Reviews **Google rating: 4.5 stars from 143 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent-care handling and communication:** one owner reports getting an urgent appointment for a cat and says the treatment was explained clearly, with reception handling the emergency well. Another review describes a smooth experience from the initial call to payment for a dog’s cut leg. - **Support around bereavement:** one detailed account describes staff being “professional, sympathetic and supportive” after a cat was brought to the practice deceased, and the owner says this experience led them to switch another pet’s care to the clinic. - **Pricing/quote dispute (negative):** one reviewer says a quoted dental price later increased so that the new minimum exceeded the original maximum, and they were not proactively told about the change; they cancelled after management did not honour the original quote (described as ~£300 difference). - **Medication/policy dispute and alleged adverse reaction (negative):** one reviewer reports being refused replacement pain relief unless the cat was re-examined, describes difficulty transporting a stray kitten for that check, and says they were later told the practice did not want to continue with them as a client. The same review alleges a kitten became very unwell after being given a deworming tablet that the reviewer says was recommended as safe.

## Summary Hilltop Veterinary Centre Ltd describes itself as an **independent** practice (“proudly independent”) with a small-team feel (the site references “Julie and her caring team”). Based on the website and recent reviews, it appears set up for **everyday small‑animal care** with an emphasis on explaining options and helping owners make decisions rather than defaulting to aggressive treatment. Concrete examples owners mention include: - **Clear, option-based consultations** (multiple reviews describe staff explaining what’s happening and laying out treatment choices). - **Dental work** discussed in reviews (an owner describes reassurance around a pet’s dental procedure). - **Handling urgent situations on arrival**, including a review describing immediate removal of chicken bones from a dog’s mouth. - **Same‑day appointment access** mentioned by one cat owner when they were worried about their pet. ## Services Services and capabilities specifically referenced include: - **General consultations for sick pets**, with staff discussing treatment options during the appointment (e.g., a sick cat needing two visits). - **Dental procedures** (owners mention a dog’s dental procedure and being reassured through it). - **Urgent triage / immediate intervention on arrival** in at least one situation (chicken bones stuck in a dog’s throat removed immediately in reception). ## People Named team members mentioned in the available sources: - **Julie** (named on the clinic website as part of “Julie and her caring team”). - **Kay and Georgie** (praised in a review for reassuring an owner during their pet’s dental procedure and helping them feel at ease). - **Gillian** (praised in a review for rapid hands-on help when a dog arrived distressed with chicken bones stuck in her throat—removing the bones immediately). Across reviews, owners repeatedly describe staff: - **Explaining what’s happening and outlining options** so the owner can decide (mentioned in multiple recent reviews). - **Helping nervous owners feel reassured**, including during a dental procedure. ## Reviews **Google rating: 4.7 stars from 48 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention **clear explanations and being given treatment options**, including situations where they “didn’t over-treat.” - Several reviews highlight **reassurance and support during procedures**, with dental work specifically mentioned. - One detailed review describes **fast, practical help in an urgent choking/bone situation** immediately on arrival. - Some owners mention **same-day access** when worried about a pet, and others note that **two-visit treatment felt appropriately priced** (though no specific fees are provided).

## Summary Oxford Cat Clinic Botley is a cat-only veterinary practice. Based on its website and recent reviews, it’s set up for routine feline care (kittens through adults) and for handling medical issues that can be stressful for cats and owners. Owners describe a very clean clinic environment, clear explanations of next steps, and supportive care in difficult moments (including euthanasia). Specific situations mentioned in reviews include treating an eye infection, providing flea treatment during a check-up, and helping manage ongoing allergy-related problems in a “nightmare cat”. ## Services - Cat-only veterinary care (species handled: cats). - Kitten care (0–6 months) mentioned on the website, including: - Diet advice - Microchipping - Vaccinations - Neutering - Treatments specifically referenced by reviewers: - Eye infection treatment - Flea treatment at a check-up - Longer-term support for allergies and other ongoing issues - Prescriptions are described as being “readily and swiftly available” (from a reviewer). ## People - Reviews frequently mention the whole team (vets, reception) rather than naming individuals. - Reception and vets are described as particularly supportive during euthanasia, with one owner highlighting being treated “with respect & kindness.” - Communication is a repeated theme: owners mention clear explanations of what was happening and what the next steps would be, and vets “communicate very well with cats and their carers.” - Handling stressed cats is mentioned indirectly: one owner noted their cat relaxed and explored the room after being taken out of the carrier. ## Reviews **4.9 stars from 271 reviews.** Themes below are drawn from the latest written reviews available to us. - Cleanliness: one reviewer explicitly described the practice as “incredibly clean.” - Clear communication and planning: owners mention things being explained clearly, including “what the next steps would be.” - Support in emotionally difficult care: euthanasia experiences are described as respectful and kind. - Cat-focused handling: owners report cats settling in the consult room and staff communicating well with cats. - Range of care described spans routine visits (vaccinations, check-ups) and medical problems (eye infection, allergies, flea treatment).