Oxford Cat Clinic Marston

Oxford Cat Clinic Marston is a cats-only practice in Oxford, with a feline-focused environment that many owners find less stressful for nervous cats because there are no dogs on site. Recent feedback highlights unhurried consultations, detailed history-taking, and the ability to arrange diagnostics quickly, including same-day scans and blood tests. Owners also describe clear communication during inpatient care, including overnight hospitalisation, although there is a recent complaint about service, prescription handling, and flea identification.

Services

•Cats-only care: A feline-focused environment that owners say can make visits and admissions calmer for timid or anxious cats.
•Consultations for ongoing or complex problems: Reviews mention support with anxiety, bladder issues, dietary concerns, and broader history-led assessments rather than rushed appointments.
•Diagnostics and medical work-up: Examples mentioned by owners include same-day admission for a scan and a batch of blood tests.
•Inpatient and hospital care: Reviews describe overnight hospitalisation, regular updates, and communication about prognosis and treatment approach.
•Medical management and follow-up: One owner credits the clinic’s protocol and hospital support with helping their cat recover from acute kidney failure after seeking a second opinion.
•Prescriptions and parasite assessment: Both are mentioned in reviews, including one negative experience involving a prescription request and an alleged missed flea problem.

Pricing

No published pricing information is currently available for this clinic.

People

•Ioanna (vet): Praised for taking time over history-taking, listening carefully, and not rushing consultations; also mentioned in connection with managing anxiety, bladder and dietary issues, and arranging same-day admission for a scan and blood tests.
•Male receptionist (name not given): Described as empathetic and understanding, with one owner noting that he liaised with the vet and called back more than once after checking details.
•Vets and nurses: More broadly praised for clear communication, explaining prognosis and treatment plans, and keeping owners informed during overnight hospitalisation.

Reviews

Oxford Cat Clinic Marston has a 4.8-star Google rating from 81 reviews.

•Positive reviews often describe the team as caring, attentive, and willing to spend time listening rather than rushing appointments.
•The cats-only setting is a recurring strength, especially for anxious cats that are more comfortable without dogs in the waiting or inpatient environment.
•Recent examples of care include same-day diagnostics, help with chronic or complicated issues, and supportive overnight treatment with regular updates to owners.
•Negative feedback is limited but includes a repeated complaint from one reviewer about attitude, flea identification, and handling of a prescription request; another reviewer mentions difficult parking as a practical downside.

Reviews for Oxford Cat Clinic Marston

Note: Showing the 10 most recent Google reviews out of 81 we track in total. Recent reviews may not be representative of overall sentiment.

Parveen Bano

3 months ago

Kirsty Price

11 months ago

St Frideswide’s

Pamela Ansell

1 year ago

Very good caring service.

Matty Holder

- Bad service - Bad attitude - Couldn't identify fleas on my cat - Gaslighted me about whether they'd told me she had fleas or not - Money grabbing - Couldn't understand the basic request for a prescription Please don't reply explaining how you would like to resolve the issues - you didn't care when I came in (you only wanted to gaslight me and take my money). And don't tell me I'm mistaken; I made myself clear on the phone and in person when you'd prepared the incorrect order for me.

Amy Fielding

My first visit to this practice today. I initially spoke to a male receptionist on the phone and explained some of my cat's historic problems, and he liaised with the vet for me and was exceptionally empathetic and understanding, phoning me back and forth twice after consulting the vet. We saw Ioanna the vet today, and she really took the extra time to find out everything that had been going on with my cat previously, I felt she really listened and didnt rush us in the consultation, addressing my cat's anxiety, bladder issues, and dietary issues. She also managed to admit my cat for a scan and batch of blood tests on the same day. As the Cat Clinic is a feline specialist vet practice, it is a less stressful environment for my timid, anxious cat, as she doesn't have to worry about barking dogs while she's admitted. I'm really impressed and would recommend to other cat owners.

Tom Merritt

Great place for kitties. Well informed staff and vets. Always care for your cats and provide the help necessary. Only downside to the whole place- much like their Botley location- parking is an utter nightmare. I won't hold that against them, but will say go early as you may need to park in a neighbourhood and walk to them.

Valerie Morgan

Thank you to the Oxford Cat Clinic vets!!!! Thanks to the vets and nurses, our little Lipa is alive today. I am so glad we came for a second opinion (after another vet charged us hundreds of pounds only to tell us to put her down), we followed OCC’s protocol to manage her acute kidney failure, and today she has pulled through and is brighter than ever. They take a human approach and you can tell they’re here to make a difference and are personally invested. The staff were so lovely when Lipa was hospitalized overnight, communicated clearly the prognosis, approach, and kept us informed. I can’t say enough- if you’re a cat owner in Oxford, don’t hesitate to come here!

Mar A Rodda

2 years ago

Excellent practice. They always take great care of both my cat's needs and mine. I particularly appreciate that they've let me reschedule appointments when I couldn't find a means of transport to get to the clinic. And my cat even likes the waiting room!