Specialist Vets in Oxford

## Summary Companion Care (Oxford) Ltd trades as **Vets4Pets**, part of the **Vets4Pets** group (the practice website describes it as *locally owned*). The website positions the clinic as a **modern, well‑equipped practice** with in‑house diagnostics and surgical facilities, covering both routine care and more advanced procedures (for example orthopaedics and keyhole surgery). In the latest written reviews available to us, owners repeatedly describe **calm handling of nervous or elderly pets** and **clear explanations at appointments**, including around a cat castration (drop-off/pick-up and questions answered in detail). ## Services Services and facilities mentioned on the practice website include: - **Surgery & anaesthesia:** soft tissue surgery, airway surgery, ear surgery, **cruciate surgery**, **fracture repair**, orthopaedics, **keyhole surgery**, operating theatre - **Dentistry** - **Cancer care:** chemotherapy & cancer treatment - **Cardiology:** echocardiography - **Diagnostics & monitoring:** digital X‑ray, ultrasound, blood pressure monitoring, tonopen (eye pressure testing) - **In-house lab testing:** biochemistry, haematology, electrolyte assessment - **Hospital facilities:** hospital ward, isolation unit, oxygen chamber - **Routine/preventive care:** microchipping, nurse clinic, weight clinic, nutritional advice, prescriptions/medication - **Travel paperwork:** pet passport / animal health certificate - **Exotic pets:** exotic pet care; species handled listed as small animals and reptiles - **Home visits** (listed on the website) - **Separate cat & dog waiting areas** (listed on the website) Emergency care (as stated on the website): - **Out-of-hours emergency care is provided by Abingdon Veterinary Surgery.** Other capability noted in clinic data: - **Veterinary Nurse Training facility** ## People Named in the latest written reviews: - **Hannah** — mentioned for looking after an **elderly rescue dog**, with the owner highlighting a *warm welcome and patience* during appointments. - **Zoe** — mentioned during a **cat castration** visit; described as collecting the cat calmly, **explaining everything in detail**, and **answering every question**. - **Reception team** (not individually named) — repeatedly mentioned around **drop-off and pick-up**, described as friendly and helpful. ## Reviews **Google rating: 4.7 stars from 153 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention staff being **patient and gentle with anxious, nervous, or elderly pets** (examples include an elderly rescue dog and a nervous cat). - **Clear communication** is a recurring point, including staff taking time to explain procedures and answer questions. - Several reviewers describe **long-term use** of the practice (e.g., one owner mentions 8 years) and feeling reassured about their pet’s safety during care. - One review specifically references a **cat castration** visit with positive drop-off/pick-up experience.

## Summary Medivet North Oxford is part of the Medivet group. The practice is described in reviews as clean and organised, with owners mentioning routine preventative care (first puppy check-up, immunisations and microchipping) as well as cats’ medical workups and dental procedures (a “minor operation” on a cat’s teeth). Across multiple recent reviews, people highlight the time the vet takes during appointments and careful handling during tests (including restraining a fractious cat for testing). There is also a conflicting note in the latest reviews: one owner calls it a “money mill” after three visits in a week, while others describe good care and no unnecessary add-ons. ## Services - **Routine puppy care**: first check-up, **immunisations**, and **microchipping** are explicitly mentioned. - **Cat-focused care**: multiple reviews specifically reference cats being treated and worked up for health issues. - **Diagnostics/tests**: owners mention staff performing “some tests” during a cat’s workup. - **Dental procedure**: one owner describes a **minor operation on a cat’s teeth** that was “smoothly arranged”. - **Emergency care** (from the website summary): **24/7 emergency care** is stated, with a nationwide consultation fee for consultations between **7pm and 9am**. ## Pricing - **£130 emergency consultation fee** for consultations between **7pm and 9am** (website summary; described as a nationwide fee). ## People - **Marta (vet surgeon)**: mentioned for being “kind” and “generous with their time” during a cat’s health investigation. - **Stephanie / Stephanie Badino (vet surgeon)**: named in two reviews; one owner says they’d trust her “in any situation,” and another links her to patient, warm handling during a cat’s testing/workup. - **Orla (vet nurse)**: credited alongside the vets for kind, warm handling during tests on a cat who needed firm restraint. - Reception/front-desk staff are specifically mentioned for the “care taken by the receptionist” during a first visit with a puppy. ## Reviews **4.8 stars from 136 reviews.** The latest reviews mainly focus on appointment experience (time spent, friendliness), cleanliness, and how pets were handled during examinations and tests, with one complaint about repeat visits/costs. “Themes below are drawn from the latest written reviews available to us.” - Staff repeatedly described as **kind/friendly**, with **clean premises** mentioned. - **Time and care during consultations** stands out (e.g., a first puppy check-up plus immunisations/microchipping; working through a cat health issue). - **Handling during tests** is called out—one owner notes staff pinning down a cat with claws to complete testing. - **Dental work** is mentioned positively: a cat’s tooth operation was “smoothly arranged” and recovery seemed uneventful. - **Conflicting feedback on costs/visit frequency**: one reviewer alleges the practice is a “money mill” after needing three visits in one week. - Practical downside raised: **very limited parking** (mentioned by one reviewer).

## Summary Oxford Cat Clinic Botley is a cat-only veterinary practice. Based on its website and recent reviews, it’s set up for routine feline care (kittens through adults) and for handling medical issues that can be stressful for cats and owners. Owners describe a very clean clinic environment, clear explanations of next steps, and supportive care in difficult moments (including euthanasia). Specific situations mentioned in reviews include treating an eye infection, providing flea treatment during a check-up, and helping manage ongoing allergy-related problems in a “nightmare cat”. ## Services - Cat-only veterinary care (species handled: cats). - Kitten care (0–6 months) mentioned on the website, including: - Diet advice - Microchipping - Vaccinations - Neutering - Treatments specifically referenced by reviewers: - Eye infection treatment - Flea treatment at a check-up - Longer-term support for allergies and other ongoing issues - Prescriptions are described as being “readily and swiftly available” (from a reviewer). ## People - Reviews frequently mention the whole team (vets, reception) rather than naming individuals. - Reception and vets are described as particularly supportive during euthanasia, with one owner highlighting being treated “with respect & kindness.” - Communication is a repeated theme: owners mention clear explanations of what was happening and what the next steps would be, and vets “communicate very well with cats and their carers.” - Handling stressed cats is mentioned indirectly: one owner noted their cat relaxed and explored the room after being taken out of the carrier. ## Reviews **4.9 stars from 271 reviews.** Themes below are drawn from the latest written reviews available to us. - Cleanliness: one reviewer explicitly described the practice as “incredibly clean.” - Clear communication and planning: owners mention things being explained clearly, including “what the next steps would be.” - Support in emotionally difficult care: euthanasia experiences are described as respectful and kind. - Cat-focused handling: owners report cats settling in the consult room and staff communicating well with cats. - Range of care described spans routine visits (vaccinations, check-ups) and medical problems (eye infection, allergies, flea treatment).

## Summary HerpVet Services appears focused on exotic pet care, with multiple owners specifically mentioning reptiles (including bearded dragons). Reviews repeatedly describe thorough, unhurried examinations and detailed problem-solving rather than a “one-size-fits-all” approach. Owners also mention referral onward for surgery when needed and a follow-up condolence call after a pet was euthanised following a referral procedure. ## Services Based on the information in the latest written reviews available to us, owners mention: - Exotic/reptile veterinary consultations (bearded dragons mentioned multiple times). - Thorough clinical examinations (“takes his time” and “thorough examination” are recurring points). - Treatment of an upper respiratory virus in a group of bearded dragons, using antibiotics and an “immune booster” (as described by the owner). - Referral to another provider for surgery when required (surgery itself not described as being performed at HerpVet Services in the reviews we have). ## People - **Bruce / Dr Bruce / Bruce McLean**: repeatedly described as thorough and knowledgeable in exotic/reptile medicine. Owners give examples such as taking time over exams, offering detailed advice that builds trust over multiple visits, and “thinking outside of the box” when dealing with complex or ongoing issues. One owner also notes he phoned to offer condolences after their pet was put to sleep following a referral surgery. ## Reviews **Google rating: 5 stars from 45 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Repeated emphasis on **reptile/exotic expertise**, with multiple owners saying he’s the only vet they would use for reptiles. - **Thorough, careful consultations**: owners mention he “takes his time,” performs a thorough examination, and provides detailed advice. - **Handling serious illness and complex cases**: one owner reports successful treatment of an upper respiratory virus across a large group of bearded dragons using antibiotics and an immune booster. - **Personal follow-up** noted in at least one case: a condolence call after a pet was euthanised following a referral for surgery.

## Summary Medivet East OxfordOxford Animal Centre is part of the Medivet group and is led by partner and Veterinary Surgeon Mitko Dimitrov. The clinic is set up for routine preventive care as well as more involved work, with on-site imaging and an in-house lab listed, and keyhole surgery/endoscopy mentioned on its website. Owners most often describe straightforward day-to-day care (vaccinations, health checks, neutering) plus occasional higher‑acuity treatment (emergency procedures and hip surgery mentioned for a cat). Reviews are largely positive about the team’s handling and helpfulness, but there are also complaints about costs and one vet’s manner, including a disputed high quote for imaging. ## Services - Routine care: vaccinations, parasite care, microchipping, 15‑minute consultations. - Surgery: pet neutering; keyhole surgery listed. - Dentistry (listed). - Nurse clinics (listed); nail clip mentioned in reviews (including use of calming tablets for a dog). - Diagnostics and facilities: X‑rays, ultrasound, in‑house laboratory; endoscopy listed as a facility. - Species treated (as stated on the website): cats, dogs, rabbits, exotics, small mammals. - Home visits (listed). - Out-of-hours arrangement (as stated on the website): out-of-hours provided via Medivet 24 Hour Woodstock; no charge for assessment by phone. - Additional policy noted on the website: unused medications can be returned for safe disposal. - Veterinary Nurse Training facility (from clinic data). ## Pricing - Out-of-hours consult fee: **£130** (website). - A **ringworm test** reported at **£180** (review; the reviewer felt it was unnecessary after a negative result). - A cat **X-ray** was quoted at **£1,000** according to one reviewer, who compared this with other practices quoting **£350–£450** (review; this is one person’s account and is disputed by the generally positive cost/value comments from other reviewers). ## People - **Mitko Dimitrov** (Partner & Veterinary Surgeon; website). - **Michelle and Margot** were thanked by name for accommodating a nail clip appointment that involved calming tablets (review). - Nursing team: one owner using the practice for a guide dog and cat said the nurses were “friendly and helpful” and “seem skilled in fear‑free handling and restraint” (review). - Mixed feedback on vets: one reviewer praised care over many years including emergency procedures and hip surgery for a cat, while another described “one of the male vets” as arrogant and focused on estimates rather than examining a painful cat (reviews). ## Reviews **4.6 stars from 165 reviews.** The themes below are drawn from the latest written reviews available to us. - Routine care reported as smooth and effective: vaccinations, health checks and neutering for cats were specifically mentioned as being “very good.” - Owners describe practical, accommodating help from staff, including fitting in a nail clip appointment and managing calming-tablet needs. - Longer-term care stories include cats receiving major interventions (emergency procedures and hip surgery) and continuing to do well into older age. - Cost concerns appear in a minority of recent reviews, including allegations of expensive or unnecessary testing and a high X‑ray quote; these sit alongside many reviews that focus more on service quality than pricing. - Admin experience can be mixed: one reviewer said the healthcare plan was “a pain to set up,” but valued the included twice-yearly health checks and preventive-medicine reminders once active.